Shipping policy

Effective for new orders placed from publication on October 28, 2026. Earlier orders retain the terms and promises made when they were placed.

Pre-order delivery: 2–5 weeks

Our calendars are sold as pre-orders. The general estimated delivery window is 2–5 calendar weeks from order confirmation, including processing and transit. Tracking is emailed when a parcel is dispatched. A tracking label being created does not necessarily mean the carrier has collected the parcel.

Shipping charges and destinations

Standard shipping is free for calendar orders where advertised. Any paid delivery service and its price are shown at checkout. Selecting a paid service does not shorten production or pre-order processing unless an earlier date is expressly stated. We ship to destinations accepted at checkout. Destination availability is separate from eligibility for our dated delivery guarantee.

December 1, 2026 delivery guarantee

Eligible calendar pre-orders for delivery to the United States or Germany, placed and paid by November 14, 2026 at 23:59 Central European Time (Europe/Prague), are guaranteed to arrive no later than December 1, 2026. The specific December 1 deadline takes precedence over the general 2–5 week estimate for these orders.

The order must contain a correct, deliverable address in one of the eligible countries. If you request an address or order change that affects delivery, we will tell you about any impact before you agree to the change. This guarantee is not offered for other destinations or for orders placed after the cutoff. We do not extend the cutoff automatically.

If we miss the guaranteed date: contact us using your order number. You may cancel the affected calendar order and receive a full refund of the amount paid for those goods and their associated delivery charges. If the cancelled goods arrive later, we arrange or pay for their return. You may instead expressly agree to keep waiting. This remedy does not limit any additional statutory rights. Ordinary carrier or customs delays do not turn an eligible guaranteed date into a mere estimate.

Delays, missing or damaged parcels

We will notify you when we learn that we cannot meet the stated dispatch or delivery commitment. The notice will give a revised date, or explain if no reliable date is available, and the options to wait or cancel. For US orders, we follow applicable requirements to obtain consent to shipment delays and issue prompt refunds when required.

If a parcel is lost before delivery, arrives damaged or is delivered to the wrong address, contact us. We will investigate and provide the remedy required by your contract and applicable law. You do not need to purchase Shipping Protection to exercise your existing rights for non-delivery, damage or non-conformity. A carrier scan is evidence to investigate, not an automatic rejection of a genuine non-delivery claim.

Address changes and delivery issues

Email us as soon as you notice an address mistake. We can make a change only if fulfilment allows it. If an issue was caused by an address you supplied or a delivery you refused, we will discuss the reasonable actual costs and available options; we do not impose an automatic penalty or remove mandatory cancellation rights. Do not assume that refusing a parcel by itself cancels your contract.

Customs and taxes

Checkout shows taxes and charges that we collect. For cross-border orders, any additional import charge not collected by us must be disclosed before purchase where required. This policy does not authorise undisclosed compulsory charges or remove your rights if an order is not delivered as agreed.

Contact

Cyril Slepov, trading as Advent Garage, IČO 23957352, Dusíkova 906/35, Lesná, 638 00 Brno, Czech Republic
Email: getyourhelp@hotmail.com.